1. Introduction & Overview

This IMEI Repair Service Agreement ("Agreement") governs the provision of IMEI repair services by IMEI REPAIR SERVER to the customer. By submitting your device for IMEI repair, you acknowledge and agree to these terms.

IMEI repair involves specialized technical procedures to restore or repair the unique identifier of your device. Services are delivered in jurisdictions where such work is permitted by law.

2. Service Scope & Limitations

2.1 Included Services

• IMEI number restoration and repair
• Network unlocking, where eligible
• Blacklist status remediation only where legally permissible
• Software-based IMEI correction
• Post-repair validation and reporting

2.2 Limitations

• Service available only for legally owned devices
• No service for stolen/lost/blocked devices reported to authorities
• Carrier policy or hardware constraints may limit outcomes
• Certain models or firmware builds may be unsupported

3. Customer Responsibilities

3.1 Ownership

You must be the legal owner or have explicit authorization from the legal owner to request IMEI repair services.

3.2 Data Backup

Back up all data before service. IMEI REPAIR SERVER is not responsible for any data loss during repair.

3.3 Device Condition

Disclose physical/liquid damage and prior repair attempts that could impact feasibility.

4. Service Process & Timeline

5. Pricing & Payment Terms

5.1 Fees

All pricing is in USD and payable in full prior to device return. Pricing varies by model and complexity.

5.2 Additional Charges

• Expedite: +50% of service cost
• Diagnostic fee if repair is declined after assessment
• Shipping & handling as applicable

5.3 Methods

Cypto currency, Cards, bank transfer, and supported gateways. All payments processed securely.

6. Warranty & Service Guarantee

6.1 Coverage

30-day warranty from completion date covering recurrence of the original IMEI issue.

6.2 Includes

• IMEI stability and persistence
• Network registration/connectivity
• Carrier compatibility (where stated in quotation)

6.3 Exclusions

• Physical or liquid damage after service
• Third-party modifications or unauthorized flashes
• Subsequent blacklist events unrelated to the service

7. Liability & Limitations

While best practices are applied, IMEI REPAIR SERVER is not liable for indirect, incidental, or consequential damages.

Liability cap is limited to the amount paid for the specific service.

Force Majeure applies to delays outside reasonable control (e.g., outages, regulatory actions, disasters).

8. Legal Compliance & Regulations

All services are performed in compliance with applicable laws. Devices flagged as stolen/illegal are not accepted.

You are responsible for verifying that IMEI repair is permitted in your jurisdiction.

9. Refunds & Cancellations

For detailed policy terms, see Refund Policy.

Chargebacks without prior support engagement may result in account limitation pending review.

10. Prohibited Uses

• Requesting service for stolen, cloned, or tampered devices
• Submitting falsified ownership or identity information
• Using the service to evade lawful carrier/device restrictions

11. Data Handling & Privacy

Operational data (IMEI/SN/model/logs) may be processed with vetted third-party tooling solely to deliver the service.

Personal data is handled per our Privacy Policy.

No customer data is sold. Access is least-privilege and audit-logged where applicable.

12. Dispute Resolution & Governing Law

Parties will first attempt good-faith resolution via support within 10 business days.

If unresolved, disputes are handled via binding arbitration or small-claims court as allowed by local law.

Governing law and venue are defined in Terms & Conditions.

13. Definitions

• IMEI — International Mobile Equipment Identity, a unique device identifier.
• Blacklist — Carrier/GSMA status preventing network access due to reported loss, theft, or fraud.
• TAT — Turnaround time for service delivery.

Agreement Acceptance